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Sept. 21, 2017 "I had been contacted by ADT that I had a low battery reading. I purchased another one, but it never charged. The representative determined that it was the wire. It was repaired, quickly. She was very professional. She arrived early. I was very satisfied. 26, 2017 "I've been with ADT ever since I bought my house which was 16 years ago. My alarm system has the digital keypad and ADT yard sign. Anytime I have had to call, the reps have all been courteous and very nice. I never had a bad experience with them. The installers have been able to do what they're supposed to do so no problem there either. ADT is a good company. I like their product and the way they do business. I love them so I'm here for the long haul. I don't plan to change but people call all the time so I would say, "No. I have an alarm system. Thank you. " Secure your home in New Orleans with an ADT Wireless Security System *36 month monitoring contract required. Applies to Traditional Service Level only without Extended Warranty Plan.