In the past year since the last Magic Quadrant report, we've released several notable enhancements to make life for IT service management teams and their users better and more engaging. New capabilities like our new Virtual Support Agent, the Hub and Bot, enhanced dashboards and reports, and more integration and automation options to other IT tools are just some of the highlights that Gartner recognized. And we're not standing still as we continue building on our vision for modern ITSM and Unified IT. "Our continued focus and investment are reaping rewards, " said Ian Aitchison, Senior Product Director, Ivanti. "We balance innovation in close partnership with our customers while supporting the principle that modern ITSM tools should be easy to purchase, simple to implement and offer a clear path for all organizations to mature in service management. While others in the ITSM market may be remaining stagnant, Ivanti is clearly on the move. " We see the Gartner Magic Quadrant report as a trusted resource to help IT leaders select tools to meet their specific needs.
5. Get Active Enrollment One trick for improving your open enrollment communication is to insist on active enrollment. Passive enrollment allows employees to roll over their benefits from the previous year. Employees, therefore, have little incentive to assess or learn more about their plan options. Active enrollment, on the other hand, requires employees to select an enrollment plan, regardless of their coverage from the previous year. This form of enrollment ensures your employees are actively involved in their benefits plan and taking some time to examine their benefits options. Active enrollment pushes your employees to pay more attention to benefits communications throughout the year. If your company utilizes passive enrollment, it gives employees an incentive to ignore benefits plan communications. 6. Use Emotion, Not Facts When it comes to the heart versus the head, I believe the heart almost always wins. This sentiment rings true for employee benefits. Recent research by Trustmark, published by Employee Benefits Advisor (subscription required), discovered that "40% of employees said the primary reason they enrolled in benefits was, 'It's important to have peace of mind. '
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